Shipping policy
At Luminart, every artwork is made to order and carefully crafted to ensure exceptional quality.
Processing Time
Production begins after your order is confirmed and all required information has been received.
Most orders are completed within 3–7 business days.
Shipping Time
Shipping times vary depending on destination and carrier.
Estimated delivery times:
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Domestic orders: 2–7 business days
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International orders: 7–20 business days
Delivery estimates are not guaranteed and may vary during holidays or peak seasons.
Order Tracking
Once your order has been shipped, you will receive tracking information when available.
Shipping Delays
Luminart is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Additional shipping fees may apply if an order must be reshipped due to an incorrect address.
Contact
For shipping-related questions, please contact our support team.